5-7 business days
$15.00 flat rate
Used for most domestic orders
2-3 business days
$25.00 flat rate
Available for eligible domestic orders
Next business day
$45.00 flat rate
Available for select domestic orders
United States only
No in-store pickup
Orders ship from our online-only operation
Your order is received and payment is processed
Items are picked, packed, and prepared for shipment (1-2 business days)
Your order is shipped and tracking information is provided
Your order arrives at your specified address
We currently ship to the 50 United States:
We are not currently shipping internationally or offering freight scheduling through self-serve checkout.
All pool cues are shipped in protective cases or tubes to prevent damage during transit. Custom cues may require additional processing time.
Glass items, electronics, and other fragile products are carefully packaged with extra protection and may require signature confirmation upon delivery.
Oversized products may require a manual quote or a follow-up support conversation before shipment.
Once your order ships, your tracking number will appear in your order history and can also be sent by email when outbound email is configured.
Use the secure order link from checkout or sign in to your account to view tracking details.
Some items may have shipping restrictions:
If you have questions about shipping or need assistance with your order:
Email: shipping@tedcue.com
Phone: 8383865300
Hours: Monday-Friday, 9 AM - 5 PM EST
Email: support@tedcue.com
Phone: 8383865300
Live Chat: Available on our website